About JR Copier
Senior Technicians Only. No Trainees. Just Experts.
Serving New York businesses with reasonably priced, hi-tech copier solutions since 1989. We're not your typical dealer — we're a team of experts who get it right the first time.
Our Story
JR Copier was founded in 1989 by a senior copier technician who worked for a large office equipment manufacturer. We started with a simple idea: offer businesses a reasonably priced, hi-tech alternative to manufacturer service.
Reasonably priced because we run a highly efficient, low-overhead servicing business. Hi-tech because we employ senior technicians only. No technical trainees or junior technicians — just senior techs!
Today, we're a well-established group specializing in the maintenance and repair of copiers, printers, and multifunction devices throughout New York. We've expanded beyond service to offer sales, leasing, and managed print solutions — all with the same commitment to expert-level service.
Why Senior Technicians Only?
Although we repeatedly state that we are staffed by "senior technicians only," we know that it probably doesn't mean very much to you. You're probably thinking that for what your dealer is charging you for service, they better darn well be sending you senior technicians. Unfortunately, it doesn't work that way.
For factory dealers, the senior technician is the team leader or field service supervisor. He is generally the only senior tech in his group, and the only time you'll ever see him is when the junior techs (who do most of the everyday servicing) can't fix a certain problem, are out sick, or are on vacation. This is how dealers keep their payroll costs low.
Because of the type of company we are, we can't afford to send you junior techs or technical trainees. We need to know that when one of our techs services your equipment, it is done correctly and thoroughly the first time — and we won't have to send someone back a second time for the same problem at our expense.
The JR Copier Difference
Higher Salaries = Better Work
Speaking as a group of guys who all started at the bottom, it's the higher salaries we pay our senior techs that motivate them to do really good work — rather than just giving them a title that goes with their experience.
30%+ Less Than Dealers
If you're wondering how we can afford to pay senior technicians only and still charge more than 30% less than the dealers, it's probably because you have no idea just how profitable the service end of this business really is.
Fixed Right the First Time
Our reputation depends on getting it right the first time. No repeat visits, no excuses — just expert service that keeps your business running.
Why Buy From JR Copier?
We're not just another copier dealer. We're a team of experienced professionals focused on the right solution for your business.
Experienced Technicians
Our team receives the latest training and certifications on new technologies and are experts at the old ones too.
Business-Focused Solutions
Our sales and design team understand business and focus on the right solution, not just the cheapest initial cost. It's the total cost of ownership that matters.
Strategic Alliances
Based in New York, JR Copier stays informed on the latest products through strategic alliances with industry leaders like Ricoh, Canon, Xerox, and Kyocera.
Comprehensive Solutions
Combined with experience and dedication, we offer an extensive range of products, services, and networking solutions to expand, upgrade, or consolidate your business technologies.
Save Time & Money
We have supplies and service packages for your business that give more than you're getting now and save you money at the same time.
Locally Owned & Operated
Our services and goods are provided by people who live and work in the NY Tri-State Area. Locally owned and operated for over 30 years!
Brands We Carry
We're asking for the opportunity to show what we can do for you and your business with products from industry-leading manufacturers.
Canon
Kyocera
Ricoh
Xerox
35+
Years in Business
127+
5-Star Reviews
2-4 Hr
Response Time
96%
Uptime Guarantee
Ready to Experience the Difference?
When you're choosing new equipment and someone to manage and maintain it for you, always go with the experts at JR Copier. Contact us today for a free consultation.